SendUp
Support diagnostics handoff

Upload support diagnostics and share them with a temporary link.

Support teams often ask for diagnostic bundles, exported reports, screenshots, and issue files before they can investigate a problem. SendUp gives you a fast way to upload those files and return one clean download link.

  • Useful for diagnostic bundles, exported system reports, support captures, issue packages, and troubleshooting files.
  • A simpler option than pushing large support files through email attachments.
  • Set an expiry time or add an optional password before you share the file for Upload support diagnostics.

Support, bug-report, and diagnostics uploads

Guides for logs, screenshots, crash captures, and temporary support attachments.

View all guides in this topic

What this page is best for

Each landing page is written for a distinct search intent and use case.

01

Fits troubleshooting and support workflows

When support or engineering asks for diagnostics, a temporary link is often the fastest way to deliver the requested files without extra setup.

02

Useful for short-lived issue investigations

Diagnostics often only need to stay available while a support case is active, which fits well with expiring links.

03

Keeps the delivery path clean and more controlled

Optional password protection helps when diagnostic packages contain details that should not be openly downloadable from the link alone.

Questions people ask before uploading

These are the common questions users ask when they need to upload support diagnostics.

Can I upload support diagnostics and send them with a link?

Yes. Upload the file needed for Upload support diagnostics to SendUp and share the temporary download link that is generated.

What kinds of support diagnostics fit this workflow?

Diagnostic bundles, exported reports, issue captures, support files, and other troubleshooting packages up to 1 GB fit well.

Do recipients need an account to download the diagnostics?

For Upload support diagnostics, a single uploaded file can be up to 1 GB.

Can I protect the diagnostics link with expiry or a password?

Yes. Before sharing the link for Upload support diagnostics, you can set an expiry time and add an optional password.